Frequently Asked Questions
Q: What is your minimum for custom designs?
A: It depends on the product but for our most popular item – decals – the minimum is 250 pieces. For magnets the minimum is 125 pieces.
Q: Are there any art or set-up charges?
A: Usually not, unless the design is extremely complicated.
Q: What is your turn-around time for custom designs?
A: About two weeks after art approval. If we can get your finished products to you sooner without sacrificing quality, we will!
Q: How do I submit a logo?
A: The best way to send us your logo – or any bits and pieces you would like us to work with – is to email us at email@example.com. If you have a very large art file, share a Dropbox link with us!
Q: I would like to carry your stock designs in my store. What do I do?
A: Call us at (800) 650-3876 or email firstname.lastname@example.org and we will set you up!
Q: I’m only looking for a couple decals. Can you still help?
A: Of course! Call or email and we will send you in the right direction.
Q: How do I apply my decal?
A: Our decals are a vinyl product with a peel-and-stick application. (No, you do not need to soak them in water before applying!) If you have one of our pro-cut designs, slowly remove the BACKING paper first – you want the decal to stay on the pre-mask. Carefully apply the decal to your car, window, water bottle, etc. and press firmly, then pull the pre-mask away at an angle.
Q: Do you print anything besides decals?
A: YES! We are adding new product ideas all the time. Oversized magnets, shot glasses, embroidered hats, pins, snow globes – we love to help you find creative ways to mark your territory!
Stay tuned, Ithaca - we're on our way! We've got eight new decal designs currently in house - including this postcard decal - with several more in the works. Our Chief Graphics Guru is from your neck of the woods and came up with some fab designs for you. We got so...
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